This policy governs the use of personal data which you provide to us via our website. Personal data is any or all data relating to a natural person who is identified, or can be identified, from the data.
Mant & Co Accountants Ltd (“we”, “our”, “us”) respects your privacy. We understand that how your personal data is used and shared online matters to you, and we take the privacy of those who visit our website (“the site”) very seriously. We will not collect any data other than when you contact us and we will always process that data in compliance with the law. Our site may contain links to other sites and be aware that, if you choose to click on those links, your data may be processed by other organisations hosting those sites. We cannot control or monitor this, and you should have regard to their privacy policies.
WHO WE ARE
The site is owned and operated by Mant & Co Accountants Ltd.
We are a member of and regulated by AAT (Association of Accounting Technicians).
You have certain rights as a data subject under the General Data Protection Regulation (GDPR), which governs the collection, processing and disposal of personal data by organisations such as ours.
In relation to personal data about you, you have the right:
to be informed about how and why we collect and use the data:
to be informed about who may receive your data, where it may be transferred and how long it will normally be retained
to be given access to the data we hold
to have any inaccurate or incomplete data rectified
to ask us to delete personal data earlier than we might already dispose of it
to prevent us from processing the data further
to object to us using the data for particular purposes.
We provide contact details at the end of this policy for you to use if you have any complaint about our processing of your personal data. If you are not satisfied with the way we deal with this issue, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the body in charge of supervising personal data use in the UK.
WHAT DATA DO WE COLLECT?
If you communicate with us by email via our website, we will collect your name, email address and any other content that you send to us in the body of the mail. We do not collect any other personal data by any other method and, in particular, we do not place cookies on our site.
Information that you provide us such as your name, address, date of birth, telephone number, email address, bank account and payment card details and any feeback you give to us, including by phone, email, post or when you communicate with us via social media.
Information about the services that we offer to you, for example, the things we have provided to you when and where, whate you paid and the way you use our products and services.
Your contact details and any emails and other electronic communications you receive from us.
Cookie and tracking data obtained from our website.
HOW IS YOUR DATA USED?
We will process and store your data securely, and we will only keep it for as long as we need it for the purpose(s) for which it was collected.
In relation to the data we do collect, as laid out in the section above, we may use it as follows:
to reply to your email;
to update you on accounting, tax and company law changes;
to update you on circumstances that may affect the services we provide you;
take payment from you or give you a refund;
provide for the safety and security of our employees and customers;
help answer your questions and solve any issues you have; and
advise you of any events that we may hold that may be of interest.
You have the right to withdraw your consent to our use of your personal data at any time, and to request that we delete it.
We will not share your personal data with anyone at any time.
WHO WE MIGHT SHARE YOUR INFORMATION WITH
Our Service Providers
We may from time to time work with other suppliers who would process your personal information on our behalf. We only share certain information that allows them to provide their services to us or in order to facilitate them providing their services to you. For example, a service provider may provide adhoc support or payment processing. The information shared is the minimum required for any supplier to do their job.
OTHER ORGANISATIONS AND INDIVIDUALS
We may transfer your personal information to other organisations in certain circumstances. For example:
if we are discussing selling or transferring part or all of our business, we may need to share information about you to any buyer – but only insofar as they can evaluate our business;
if we were sold to another company, we may transfer information we hold about you to them so they can continue to provide a similar service to you;
if required to by law, under any code of practice by which we are bound or we are asked to do so by a public or regulatory authority such as the Police;
if we need to do so in order to exercise or protect our legal rights, users, systems and services; or
in response to requests from individuals (or their representatives) seeking to protect their legal rights or the rights of others.
HOW AND WHERE DO WE STORE YOUR DATA?
We will only keep your data as long as we need it for the purpose(s) for which it is collected, and/or for as long as we have your permission to hold it.
Some or all of your data may be stored outside of the EEA. If we do store data outside this area, we will take all reasonable steps to ensure that your data is as safe and secure as it would be within the UK, and is treated lawfully and in accordance with the GDPR.
The steps we take to secure your data include:
increased log-in security measures such as two step authentication; and
emails are encrypted.
HOW LONG WE WILL HOLD YOUR INFORMATION FOR
We will retain your information whilst you are a client and for a further six years thereafter, in line with AAT’s best practice.
ACCESSING YOUR DATA
You are entitled to make a subject access request under the GDPR. This means that you may request a copy of any personal data we hold about you, free of charge. We will provide any or all information in response to your request if you contact us on HYPERLINK “http://www.mantandco.uk” www.mantandco.uk.
If you have any questions about the site or this policy, or you wish to make a subject access request, then please contact us as follows, making your request or query clear:
telephone: +44 (0)7391 214653
postal address: The IncuHive Space, Mayflower Close, Eastleigh, Hampshire SO53 4AR
AMENDING THE POLICY
We may change this policy from time to time, in response to changes in the law or for operational reasons. Any changes will immediately be posted on the site and you will be deemed to have accepted the amended policy if you continue to use the site afterwards. You should therefore regularly review this policy.